FEIG & HID: a Collaboration Built to Benefit Customers and Beyond!

FEIG ELECTRONICS Inc., a leading manufacturer of high-quality RFID readers and antenna systems has found mutual confidence and satisfaction in offering their components jointly alongside HID, one of the world’s leading RFID tag manufacturers and solution enablers, to customers in a wide variety of industries.

“RFID is made up of several components,” explains Debbie Greenway, Executive Vice President of FEIG Electronics Inc., “the tag, the environment, and the reader. All these things and the way they work together can have a huge impact on performance. When customers call us complaining about our reader or RFID in general, we investigate, we dig deep, and we try to figure out what the problem is.

Oftentimes, it’s because they have chosen the wrong tag or a really low-quality tag to use with our product(s).

When we replace the tag with the correct solution, boom, all of a sudden, the customer has success and a better impression of RFID and our technology in general.”

“I can very confidently say, ‘Here’s the company you want to get the tags from.’ They’ve tested our readers, we’ve tested their tags; it’s a great solution. They have really excellent quality tags—  we know the customers are never going to have a problem with in their RFID systems if they use HIDs tags.”

 Debbie Greenway, Executive Vice President of FEIG Electronics Inc.

“When a company comes to me looking for the tag first,” Caryn Mills, Medical Device Sales Director at HID points out, “I like to introduce them to FEIG, I can bring FEIG in and say, ‘This is the space that they have to work with; why don’t you work to find the right reader first?’ FEIG has several of our HID tags that they can test with their readers and then make recommendations. We play off each other really well that way.”

“I think we’re going to do a lot of great work together. I love recommending FEIG when somebody comes to me for the tag because they’re very quick to respond to the customer. They have high quality and good technical support so that if  there are any kinks along the way, FEIG is right on top of it to assist.”

 Caryn Mills, Medical Device Sales Director at HID

To learn more about the partnership between FEIG Electronics Inc. and HID and the ways in which it benefits the healthcare industry, check out “Debbie Greenway & Caryn Mills on the FEIG Electronics Inc. & HID Partnership” and “RFID Uses & Benefits in the Healthcare Industry from Two Leading Solution Providers, FEIG Electronics Inc. and HID Global” at RFID READER NEWS BY FEIG.